Effective date: July 10, 2026
Terms of Use
The terms and conditions set forth herein (the "Terms of Use" or "Terms") govern your use of the Caregiver Companion application (the "App"), which is owned by and made available by The Companion Group, LLC ("The Companion Group," "we," "us," or "our"). These Terms of Use constitute a legally binding agreement between us and you regarding the terms on which we offer you access to the App.
Your use of the App is governed by these Terms. Please take a few minutes to review the Terms and our Privacy Policy. By accessing and using the App, you agree to be bound by each of the Terms and all applicable laws and regulations governing the App. If you do not agree with any of the Terms, you are not authorized to access or use the App for any purpose.
We reserve the right to modify these Terms at any time without giving you prior notice. We will do so by posting updated Terms on our website. Your use of the App following any such modification constitutes your agreement to follow and be bound by the Terms of Use as modified.
You may use the App solely for your personal, non-commercial use as set forth in these Terms.
You agree not to alter, modify, reformat, copy, download, reproduce, reverse engineer, duplicate, display, distribute, repost, transmit, publish, license, sell, rent, transfer, or create derivative works from the App, except as expressly permitted by the Terms of Use. This includes using the App to train or otherwise enhance any artificial intelligence products or models. Moreover, you may not use any of the marks appearing on the App without express written consent from the trademark owner unless they are embedded in the Content available for use, or except as otherwise permitted by applicable law.
Certification Regarding Information Uploaded to App
If you upload any information to the App about or related to individuals other than yourself, you certify that you have legal authority to, and permission to, upload such information. You understand and agree that you are responsible for maintaining the privacy and security of information uploaded to the App. All of the information that you upload to our App is stored locally on your device. The Companion Group does not gather, store, maintain, or have any access to the information you upload to the App. There is no central server holding your data. This means:
- Everything you enter and every file you add to the App is stored only on your device.
- This means only you can protect and recover your data.
- You set a passcode when you start.
- If you lose your passcode, or if you lose your device, YOUR INFORMATION CANNOT BE RECOVERED — including by us, because we never had it. Please keep your device somewhere safe.
- Backing up your device is up to you. You are responsible for checking your device's settings for automatic uploads to cloud storage and setting them in a manner consistent with your preferences.
- You decide what to store — and you're responsible for it. The App does not require you to store any particular kind of information. What you add is entirely your choice.
- If you delete the App, reset your device, or take other similar action, then documents and information you have entered into the App may be permanently lost.
- You can export an encrypted backup of your information at any time. The backup stays encrypted and can only be opened with the passcode that was in effect when you made it. Restoring a backup replaces everything currently on the device. Keeping and safeguarding your backups is your responsibility; we never receive or store them.
- You agree to use the App only in compliance with all applicable laws and regulations and these Terms.
IP Ownership & License Grant
The App, including its code, design, text, graphics, and trademarks, is owned by The Companion Group and protected by U.S. and international laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial purposes. All rights not expressly granted are reserved.
App is Not a Health Provider; App is Not a Medical Device
The App is not a healthcare provider. The App is not a medical device. The App does not give medical, legal, financial, or other professional advice. The App is exclusively a place to organize and store information on your personal device. You store any health, medical, personal, private, or other sensitive information on the App entirely of your own volition and at your own risk. Always rely on qualified professionals for decisions about care, treatment, education, or benefits.
Limitations on Certain Users
You certify that you are at least 13 years of age. If you are under the age of 13, you are not permitted to access or use this App. If you are under the age of 18 but at least 13 years of age, you may use this App only with the permission of, and under the supervision of, a parent or legal guardian. If you are a parent or legal guardian agreeing to these rules for the benefit of an individual at least 13 years of age but not 18 years of age, please be advised that you are fully responsible for his or her submission and any legal liability that he or she may incur.
Limitation on International Use
The App is offered for use in the United States only. By using the App, you confirm that you are located in the United States and only will use the App for information about individuals located in the United States. The App is not offered to, and is not intended for use by, individuals located outside the United States.
Specific Disclaimer for use of the App on a Mobile Device
In some instances, your wireless provider may charge you in connection with your use of the App on your mobile device. This may include fees for data transmission. These fees are not charged by us. We are not responsible for any such fees you may incur. If you downloaded the App from the Apple App Store or Google Play, the applicable store terms also apply.
Specific Disclaimer for Use of Email or Text Messages
You are solely responsible for any information you transmit to third parties via email or text messaging, regardless of whether you use the App to facilitate such third-party messaging or not. We have no control over what you do or do not send to third parties.
App Updates / Device Requirements
The Companion Group may, from time to time and in its sole discretion, develop and provide updates, upgrades, patches, bug fixes, or new versions of the App, and may add, modify, or remove features or functionality, with or without notice to you. You acknowledge that (a) the App may not function on all devices or operating systems; (b) you are solely responsible for ensuring your device meets any minimum system requirements; and (c) The Companion Group may discontinue the App, in whole or in part, at any time without liability. We may be available to provide technical assistance specific to the App but do not guarantee such availability. We have no ability or responsibility to resolve device-specific issues.
Pricing
The App is available to install from thecaregivercompanion.app. Full use is unlocked either with a code (for example, provided through a partner organization's membership) or with a one-time purchase. The unlock is a one-time payment only — there is no subscription, no recurring fee, and no automatic renewal. Payments are processed by Stripe. For direct purchases through our website, write to us within 30 days of purchase and we'll process a refund through Stripe. For purchases made through a partner organization's membership, contact that organization.
Termination/Suspension
We may suspend or terminate your right to access the App at any time if you violate these Terms or if we discontinue the App.
Disclaimer of Warranties
You expressly agree to assume total responsibility and risk for your use of the App. We make no express or implied warranties, representations, or endorsements whatsoever with respect to the App. We expressly disclaim all warranties of any kind, express, implied, statutory or otherwise, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title and noninfringement, with regard to the App or any information or content contained therein (including third party information). We shall not be liable for any loss or damage arising either directly or indirectly from any use of the App or any information or content contained therein (including third party information). It is solely your responsibility to evaluate the accuracy, completeness and usefulness of any information or content provided by the App. We do not warrant that the functions performed by the App will be uninterrupted, timely, secure or error-free, or that defects in the App will be corrected. We do not warrant the accuracy or completeness of any information or content provided by or available on the App or that any errors in the information or content will be corrected. The App is provided on an "as is" and "as available" basis.
Limitation of Liability
If you are dissatisfied with the App or with the Terms of Use, your sole and exclusive remedy is to discontinue using the App. You acknowledge, by your use of the App, that your use of the App is at your sole risk. You understand and agree that under no circumstances will we be liable for any damages whatsoever, including, but not limited to unauthorized access to or alteration of your transmissions or data, or any other matter relating to the App, even if we have been advised of the possibility of such damages. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, some of the above limitations may not apply to you. In such states, our liability is limited and warranties are excluded to the greatest extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless The Companion Group, our subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, and agents from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use of the App, any violation by you of this Agreement, or any activity related to your use of the App (including negligent or wrongful conduct) by you or any other person accessing the App through your use of the App.
General Provisions
Entire Agreement
These Terms constitute the entire agreement between you and The Companion Group and supersede all prior agreements regarding the App.
Severability
If any provision is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in full effect.
Waiver
No failure or delay by The Companion Group in exercising any right will operate as a waiver, and any waiver must be in writing to be effective.
Assignment
You may not assign these Terms or any rights under them without our prior consent, and any purported assignment in violation of this Section is void. We may assign these Terms freely, including in connection with any merger, acquisition, or sale of assets.
Force Majeure
Neither party is liable for any delay or failure in performance to the extent caused by events beyond its reasonable control, including without limitation natural disasters, pandemics, war, terrorism, civil unrest, government action, labor disputes, or utility, telecommunications, or internet service failures.
Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute must be brought exclusively in the state or federal courts located in Guilford County, North Carolina, and you consent to personal jurisdiction there. Each party waives any right to a jury trial.
Survival
All sections of these Terms that by their nature are intended to survive (e.g., Disclaimer of Warranties, Limitation of Liability, Governing Law, and this Section) will survive termination.